Tp link 2.4 ghz not working

I shed my 2.4ghz link while the 5ghz still functioning, the stvariety point is my 2.4ghz extension still working. Anyone have the right to help? Thanks.

You watching: Tp link 2.4 ghz not working



*
Kevin_Z

Hi,

What execute you suppose you lost the 2.4GHz network? More certain symptom will be much better.

Meanwhile, what is the existing wifi leds? Especially the 2.4GHz one.

Is the condition of 2.4GHz normal? You deserve to confirm it on the web interchallenge of the rexternal.

https://www.tp-connect.com/en/support/faq/1523/

Besides, did you try to power cycle the rexternal, disable and re-enable the wifi feature to offer it a go?

Good day.


*

I acquired the exact same worry, bought classiccomputers.info archer C4000 router few days back, at first i was able to attach to the 2.4Ghz and also put up whatever. After a day, out of sudden 2.4ghz went absent, might uncover the SSID at all, adhering to 5Ghz disshow up as well. After tough reset, only 5Ghz SSID can be seen. 2.4Ghz completely gone.

Danize wrote


I shed my 2.4ghz link while the 5ghz still working, the stselection point is my 2.4ghz extension still functioning. Anyone have the right to help? Thanks.



*
Kevin_Z

Hi,

What is the 2.4GHz light? Does it come on when the 2.4GHz network-related gone?

If all the devices cannot see it? What is the standing of 2.4GHz once you logged right into the web interface?

Note: How to login:https://www.tp-connect.com/en/support/faq/1524/

May I know how did you hard reset it? Holding the reset button / hole for 10s?

Besides, what is the current hardware and firmware version?

Thanks in advance. Good day.

Dot wrote


I got the very same worry, bought classiccomputers.info archer C4000 router few days earlier, at initially i was able to connect to the 2.4Ghz and set up whatever. After a day, out of sudden 2.4ghz went lacking, might find the SSID at all, following 5Ghz disshow up also. After hard recollection, just 5Ghz SSID deserve to be watched. 2.4Ghz totally gone.


Hi,

What is the 2.4GHz light? Does it come on once the 2.4GHz netoccupational gone?

If all the devices cannot watch it? What is the condition of 2.4GHz as soon as you logged into the internet interface?

Note: How to login:https://www.classiccomputers.info.com/en/support/faq/1524/

May I understand how did you difficult reset it? Holding the reset button / hole for 10s?

Besides, what is the current hardware and also firmware version?

Thanks in development. Good day.

Dot wrote


I got the same issue, bought classiccomputers.info archer C4000 rexternal few days back, at initially i was able to connect to the 2.4Ghz and also put up everything. After a day, out of sudden 2.4ghz went absent, might discover the SSID at all, following 5Ghz disshow up too. After tough recollection, just 5Ghz SSID have the right to be viewed. 2.4Ghz entirely gone.


2.4Ghz light is blue color on the tool itself

When i logged into the internet interconfront i witnessed that 2.4GHz has a orange shade wifi signal in your internet interface

existing hardware is v2, firmware variation is v1.21


Hi,

Thanks for your reply.

Can you see the 2.4GHz network-related name on your gadget at that time? If you can watch it yet unable to affix to it, is there any type of error message?

What is the existing firmware? Is it 180322?

Have you tried to readjust some wiremuch less settings of 2.4GHz? Like channel and also channel width.

Note: You can fix channel as channel 1, 6 or 11, and also readjust channel width to 20MHz.

Besides, have you ever tough reset the device by holding the reset button/hole for 10s? If not, please provide it a go.

Any updates, just let me recognize.

See more: This Application Has Requested The Runtime, To Terminate It In An Unusual Way

Good day.


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Re:Re:Re:Re:Re:2.4ghz lost link, 5ghz still working

When i begin using the rexternal i can see 2.4Ghz, yet after a day, 2.4Ghz unexpectedly speak broadspreading.

This is my firmwareArcher C4000(US)_V2_180322.

still no 2.4Ghz, 5Ghz is fine, so weird


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Re:Re:Re:Re:Re:2.4ghz shed connection, 5ghz still working

Kevin_Z wrote


Hi,

Thanks for your reply.

Can you see the 2.4GHz netjob-related name on your gadget at that time? If you have the right to watch it yet unable to connect to it, is tbelow any type of error message?

What is the existing firmware? Is it 180322?

Have you tried to adjust some wiremuch less settings of 2.4GHz? Like channel and also channel width.

Note: You have the right to solve channel as channel 1, 6 or 11, and readjust channel width to 20MHz.

Besides, have you ever before tough reset the gadget by holding the recollection button/hole for 10s? If not, please offer it a go.

Any updates, simply let me recognize.

Good day.


Please release new firmware to settle the 2.4Ghz issue


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Kevin_Z
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Re:Re:Re:Re:Re:Re:2.4ghz lost connection, 5ghz still working

Hi,

May I recognize if all the devices cannot view the 2.4Ghz ssid at that time? What around your laptop? Try to relocate them closer to the major rexternal and also check whether you deserve to detect the 2.4GHz.

Meanwhile, what is the brand and OS version of your cellphone and also laptop?

Thanks in advance, and also have a nice day.


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Re:Re:Re:Re:Re:Re:Re:2.4ghz lost link, 5ghz still working

Kevin_Z wrote


Hi,

May I understand if all the gadgets cannot view the 2.4Ghz ssid at that time? What about your laptop? Try to move them closer to the major rexternal and also examine whether you can detect the 2.4GHz.

On the other hand, what is the brand also and OS variation of your cellphone and laptop?

Thanks in development, and also have a nice day.


All my gadgets cannot watch 2.4Ghz ssid, it"s definetly not my lapoptimal or cellphone trouble, as i tried mac os, iphone, android, all cannot. furthermore i switch earlier to old d-attach rexternal i am able to check out 2.4Ghz. your 5Ghz is really rapid, yet please upday your firmware to solve the 2.4Ghz, else i think i need to switch brand


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Kevin_Z
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Re:Re:Re:Re:Re:Re:Re:Re:2.4ghz shed link, 5ghz still working

Hi,

We entirely understand your feeling, both of us want to sort it out.

See more: Computer Restarts When I Play Games ? Why Does My Pc Reboot While Playing A Game

May I know the distance between your tool and the C4000?

Did you attempt to move it closer to the major rexternal and fresh the wifi list? Can you watch the 2.4GHz then?

Good day.


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