The desktop you are trying to open is currently unavailable

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RDP and ICA (Direct) Deskpeak Connections Started by Non-Administrative Users Fail to Start through XenApp6.0September 6, 2011

Posted by Mubarak Ahamed in Knvery own Citrix Issues. trackback

When founding a Remote Desktop Protocol (RDP) or Independent Computing Architecture (Direct) Deskpeak connection on servers with XenApp 6.0 set up, the adhering to error message is displayed to the non-administrative users:

“The desktop computer you are trying to open up is currently unaccessible. Contact your administrator to confirm that the correct settings are in place for your client connection.”

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RDP Startup Program connections (RDP initial-app) likewise fail via the complying with comparable error message.

“The initial application you are trying to open up is presently unobtainable. Contact your administrator to confirm that the correct settings are in place for your client link.”

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Non-administrative customers are able to start the published applications effectively through the Citrix Online Plug-in.

Cause

The Citrix default establishing that restricts the non-governmental individuals to start just the published applications was moved from the Independent Computing Architecture (ICA) and also RDP listener properties in Terminal Services Configuration to Citrix Policies in XenApp 6.0. The new policy settings for ICA connections permit the administrator to limit user relations for the desktop computer and for the published applications.

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Resolution

You can fix the worry by completing the adhering to procedures:

1. Open Deliextremely Services Console

2. Edit the unfiltered user policy | ICA

3. Set the policy for Desktop Launches to Allowed

Changing the Default Unfiltered User Policy Settings for ICA in the DSC

To adjust the default unfiltered User policy settings for ICA in the DSC, complete the adhering to procedure:


Select Policies.
Activate the User tab (you notice the default unfiltered policy).

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To access the default plan settings, activate the Settings tab in the reduced pane.