Smb scanning to server 2012

Both a regular Mission Valley service IT and Rancho Santa Fe computer repair customer had actually an issue wbelow, after upgrading their computer systems, they couldn’t scan to a netoccupational folder choose they used to.

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They checked and rechecked their settings, and also all appeared best. Both times, they decided to lug in the huge weapons and hire a Friendly Neighborhood Computer Helper (that’s us!)

Needmuch less to say, we fixed the worry and also gained scanning to work to the corresponding folders, however how’d we execute it?

This next paragraph can be a small techie, so feel cost-free to skip to the solution if you want! 

  First, some background: Many copiers and scanners usage an extremely fundamental operating system to acquire things done. Usually it’s a basic form of Linux. Imagine that Linux is German and Windows is English. Without a common translator that speaks both Linux/Gerguy and Windows/English, neither of these devices could talk. So, the scanner provides a translator (a protocol) dubbed SMB (short for Server Post Block). Now, Linux and Mac OSX speak SMB via a had software program referred to as Samba. Bottom line, Windows, Linux and also other operating units deserve to interact with SMB. Thanks SMB!

So, if they can talk making use of SMB, why isn’t it working with Windows 8/Server 2012 R2? In the latest versions of Windows, Microsoft upgraded their version of SMB to SMB3 (wait, tbelow are versions, too?) without much in the way of backward compatibility. Your scanner/copier has actually an older version and therefore the 2 don’t communicate. Imagine Modern English vs. Ye Olde English.

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So… solution # 1 would certainly be to contact your copier leaseholders and also have them sfinish a tech to update the firmware (they don’t distribute that stuff freely). In our suffer, it’s choose pulling teeth to obtain them out… so what’s next? How about a brilliant workaround?


We chose to ditch the shave the right to to folder making use of SMB:// and also rather, offered the indigenous FTP (Data Transfer Protocol) feature on the Ricoh copier. FTP is prefer SMB, however also even more widespread. BUT, you need to set up a FTP server software program on the server/computer and connumber it to listen and also wait for a sdeserve to to come in.

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Here’s the basic way to do that. Downpack FileZilla Server from and also install it. Start the regime, include a user (I used “scans”) and collection a password. Choose the default route as your shave the right to folder and you’re set.

Change the scanner to usage FTP instead of SMB and also enter the user and password you gotten in over and sdeserve to away!

The resolve is a lot quicker than the explanation. Hope you learned something! As always, if this appears too techie to try on your own, provide us a contact and we’ll sfinish a Friendly Neighborhood Tech Helper to settle your scanning difficulties with a smile!