Microsoft teams camera not working mac

Hi, I’m running a mid-2013 MacBook Air via the latest variation of MacOS and also Teams. Starting a couple of days earlier, as soon as i attempt a video call in Teams, the person I am attempting to satisfy with cannot check out or hear me. The camera light on on the MacBook to does not illuminate to show it is energetic. However before, I have the right to see and hear the other perboy as normal, and I am also able to properly share my display with them even though they cannot see or hear me.

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If I start a video speak to using Skype for Business from the same MacPublication, everything functions normally (ie the other person deserve to check out and also hear me), so I recognize the cam and microphone are functioning.

Finally, I am also running an iMac with the same versions of MacOS and Teams set up, and also I deserve to conduct video calls typically.

Any concepts exactly how the trouble through Teams on my MacBook Air can be rectified? Thanks


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Shyamal Debnath - MSFT
Replied on October 30, 2018
Hi Andrew,Thanks for the reply. Based on the summary, it appears that the audio/video tool is not compatible with Teams application, you might try to use various compatible exterior audio/video tool as a workapproximately.Your expertise will certainly be highly appreciated.Best regards,Shyamal
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Vitaliy Merkulov
Replied on January 11, 2019
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