Microsoft remote desktop mac unable to connect to remote pc

I use my Macbook to access my COMPUTER through an Ethernet cable. I don"t always have actually access to wifi, so I need this cable both for rate and also additionally simply for being able to connect both computer systems. Everypoint went well at first as I can attach via classiccomputers.info Remote Deskoptimal without wifi, but then I suddenly acquired this error :

I then tried connecting the classiccomputers.info Remote Deskheight Beta and it operated, so I ongoing utilizing it for a while. Yesterday, that exact same difficulty taken place with the Beta variation. I have actually no principle why. Now I can"t affix to my PC unless I"m associated to wifi. I didn"t readjust any type of establishing prior to the problems came up. Anyone knows why that happens?


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ElevenYu-MSFT · Nov 23, 2020 at 03:33 AM

Hi,

May I understand what"s your OS variation of your PC? Please run "winver" in CMD to show the version indevelopment.

You watching: Microsoft remote desktop mac unable to connect to remote pc

When the issue happens, please carry out a quick test as listed below.

Get in /Applications/Utilities and open the Network-related Utility application. Can you successully ping the IP attend to of your COMPUTER from your Macbook?

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SimonRivet-7690 · Nov 25, 2020 at 01:50 AM

Thanks for your reply.

I don"t have my PC through me best currently, yet I"m making use of Windows 10 latest update.

Small precision : I get that error all the moment, not just periodically. I have the right to accessibility my COMPUTER from my Mac from the Finder no trouble, also once I obtain that error from classiccomputers.info Remote Deskheight. Also, the truth that I acquired that error in the non-Beta version while I was efficiently utilizing the Beta, and also that the Beta suddenly came up with that exact same error tells me that it has to carry out via a malfunction from the software, not the network. I"ve likewise tried another Remote accessibility software program and also it functioned fine. I still prefer the display through classiccomputers.info Remote Deskoptimal, which is why I"d prefer to continue utilizing it.

Thanks


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ElevenYu-MSFT answered · Nov 25, 2020 at 06:33 AM

Hi,

May I recognize what beta version you are utilizing now? Have you tried to install the latest beta version 10.5.0 (1838) to view if the issue persists?

https://install.appfacility.ms/orgs/rdmacios-k2vy/apps/classiccomputers.info-remote-desktop-for-mac/distribution_groups/all-users-of-classiccomputers.info-remote-desktop-for-mac

Thanks,Eleven

If the Answer is useful, please click "Accept Answer" and upvote it. Thanks.

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SimonRivet-7690 · Nov 26, 2020 at 03:17 PM

Yes, latest version and exact same difficulty.


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SimonRivet-7690 answered · Dec 06, 2020 at 01:50 AM

Hi ElevenYu, still no idea on just how to solve this? classiccomputers.info Remote Desktop should work offline generally right? Any other comparable reports from users?


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ElevenYu-MSFT · Dec 07, 2020 at 01:44 AM

Actually, we are not sure if it can work-related offline and also tbelow is no equivalent reports from various other users. If classiccomputers.info remote desktop computer cannot job-related typically, we suggest you could still usage the 3rd party software program. Sorry for the inconvenience.


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SimonRivet-7690 ElevenYu-MSFT · Dec 13, 2020 at 12:24 AM

Can I file it as a feature research then? I really would certainly prefer to have the ability to affix only with ethernet cable as I don"t have Internet where I"m living presently. The third-party software program I"m making use of has actually many type of bugs and I had all my configuration (display screen, key-board shortcuts, etc...) setup properly with classiccomputers.info Remote Desktop. It"s really a pain now because it"s tough to uncover the proper remote accessibility software which meets all my demands. The truth that it was working for numerous weeks provides it evident that it"s feasible, yet somejust how tbelow seems to be a tiny bug and I can"t uncover a way to deal with it, also when reinstalling both software program (beta and also non-beta).


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ElevenYu-MSFT answered · Dec 14, 2020 at 03:11 AM

Hi,

Before it didn"t work-related, perform you remember have actually you done any type of alters on both PCs? You may have to regain to that point.

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If no alters have been made, it can be some issue on the software itself and also cannot be resoved at the minute.Based on such case, we indicate that you must post your requirement to the uservoice. Thanks a lot.https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac

Thanks,Eleven


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SimonRivet-7690 answered · Dec 14, 2020 at 03:48 AM

I just had actually a look and this is a common problem because current updates apparently :

https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac/suggestions/41209204-connecting-without-wi-fi-connection

https://remotedesktop computer.uservoice.com/forums/287834-remote-desktop-client-for-mac/suggestions/41715112-do-not-check-for-active-internet-connection-when-c

https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac/suggestions/41767333-cannot-connect-to-any-clients-when-internet-is-una

https://remotedesktop computer.uservoice.com/forums/287834-remote-desktop-client-for-mac/suggestions/41193598--unable-to-connect-to-the-remote-pc-as-there-is-no

I will certainly have to go back to previous versions if I have them on my backup drive. Please repair this for future updates!

Thanks,Simon


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ElevenYu-MSFT · Dec 14, 2020 at 04:27 AM

Hi,

Product team will certainly testimonial the write-ups in the uservoice and also determine if they will certainly will it in the next updates. We have additionally submitted it to the developing team. Hope this have the right to be addressed in the futurer, however please be indeveloped that we cannot guarantee the fix day as it is out of our forum regulate. Appreciate your expertise.


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