Microsoft onedrive has stopped working

I have actually been functioning via OneDrive for awhile and unexpectedly yesterday, I cannot obtain it to open on my COMPUTER. My access is fine - as I deserve to accessibility it with a internet browser. I have tried miscellaneous suggestions online: uninstalling OneDrive, resetting OneDrive, clearing the cached credentials. Nopoint seems to be functioning. I am running Windows 7. There do no appear to have actually been any type of Windows updates on my computer system from Friday (when it was working) to Monday (once it is not).

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Zixuan Yuan MSFT
Replied on March 29, 2018

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Zixuan Yuan MSFT
Replied on April 4, 2018
In reply to Elizabeth_121's write-up on March 30, 2018

Hi Elizabeth,

Apologize for the delay. We have obtained the log you gave in PM. While given that syncing is regarded server, might you carry out your tenant info as we discussed inPM as well? On the other hand, we’d favor to confirm whether you suppose the error message pops up as soon as you click Sign in after you gotten in your work account by “It hangs here after I reach my corporate sign-in page”. We appreciate your expertise and would favor to have actually your sort assistance offering the required details to move forward.

Best Regards,

Zixuan


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Zixuan Yuan MSFT
Replied on April 5, 2018
In reply to Elizabeth_121's short article on March 30, 2018

Hi Elizabeth,

Regarding the tenant details, please contact your IT department to carry out it viaPrivate Blog post.

See more: Regsvr32 Exe Virus Removal Tool, How To Remove The Regsvr32

On the other hand, might you please let us know whether you expect the error message pops up as soon as you click Sign in after you gotten in your job-related account by “It hangs right here after I reach my corporate sign-in page”? Considering you discussed it occurs in your laptop too, please confirm whether this worry occurs via other colleagues in your organization. If it does not, please authorize into the new OneDrive sync client through your work-related account on your colleague"s computer to check out the outcome.

Thanks for your time and also initiatives.

Best Regards,

Zixuan


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