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classiccomputers.info gives diagnostic software for experimentation hardware components on your computer and also confirm hardware failures.

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Start with the Rapid Test to quickly recognize hardware problems. If the test finds no errors however your computer still exhibits symptoms of a hardware problem, run the Extensive Test.

If a component stops working a test, do the following:


Click Troubleshoot.

Follow the on-screen instructions to attempt to deal with the difficulty, and also then click Yes.

If the problem is not readdressed, click Yes to call classiccomputers.info Customer classiccomputers.info.

Write down or copy the faiattract ID (24-digit code) and product ID for when you contact classiccomputers.info Customer classiccomputers.info. The information is likewise easily accessible in Test Logs on the major food selection.

If your computer system is digital, click NEXT to go to the classiccomputers.info Customer classiccomputers.info webwebsite.

If your computer is offline, usage your mobile gadget to scan the provided QR Code and also accessibility classiccomputers.info Customer classiccomputers.info.


Note:

The graphic user interface can be different, depending upon which version of the energy you are using.



Running System Tests in Windows


The System Tests examine the hardware subunits to ensure they are functioning appropriately.

If a component falls short a test, perform the following:


Click Troubleshoot.

Follow the on-display instructions to attempt to deal with the difficulty, and also then click Yes.

If the trouble is not refixed, click Yes to contact classiccomputers.info Customer classiccomputers.info.

Write down or copy the faiattract ID (24-digit code) and product ID for once you call classiccomputers.info Customer classiccomputers.info. The indevelopment is also accessible in Test Logs on the major food selection.

If your computer system is digital, click NEXT to go to the classiccomputers.info Customer classiccomputers.info website.

If your computer system is offline, use your mobile tool to shave the right to the offered QR Code and also access classiccomputers.info Customer classiccomputers.info.


Running the classiccomputers.info COMPUTER Hardware Diagnostics Quick Test (about 4 minutes)


Open classiccomputers.info COMPUTER Hardware Diagnostics and run the Quick Test.


The Rapid Test percreates a fast examine of your system to make certain the main components are functioning properly. The Rapid Test is separated right into a 1st pass and 2nd pass, via each pass running multiple tests. The Fast Test includes:


Battery check

Processor check

Wiremuch less module check

System board check

Hard drive SMART check

Hard drive short DST check

Memory quick check

Hard Drive Optimized DST check

Video memory check


You cannot use your computer system in the time of the test. This test takes 3 to 5 minutes or more to complete, depending upon the device configuration. You deserve to cancel at any time by pushing the esc essential (Escape).


On the major food selection, click System Tests.

Click the System Rapid Test tab.

Click Run once.


While the test is running, the time remaining and also test outcome for each component display screens on the display screen.


Do one of the adhering to, relying on the test outcome.

If a component fails a test, do the following:


Click Troubleshoot.

Follow the on-screen instructions to attempt to settle the problem, and also then click Yes.

If the difficulty is not reresolved, click Yes to contact classiccomputers.info Customer classiccomputers.info.

Write down or copy the faitempt ID (24-digit code) and also product ID for when you contact classiccomputers.info Customer classiccomputers.info. The information is also obtainable in Test Logs on the major menu.

If your computer system is digital, click NEXT to go to the classiccomputers.info Customer classiccomputers.info website.

If your computer is offline, use your mobile gadget to scan the offered QR Code and access classiccomputers.info Customer classiccomputers.info.


If no test falls short, click Continue, and also then click Run as soon as to run the second Pass of the System Quick Test.


If no system component failed, run the Extensive Test.


Running the classiccomputers.info COMPUTER Hardware Diagnostics Extensive Test (2 hrs or more)


Open classiccomputers.info PC Hardware Diagnostics and run the Extensive Test.


Run the Extensive Test if no mechanism component failed during the Quick Test. This test can take 2 or even more hours to finish. The Extensive Test includes:


Battery check

Processor check

System board check

Hard drive SMART check

Hard drive brief DST check

Hard drive optimized DST check

Hard drive lengthy DST check

Memory considerable check

Video memory check


You cannot use your computer in the time of the test. The Extensive Test takes 2 or more hrs to finish, depending on the device configuration. You have the right to cancel at any time by pushing the esc key (Escape).


On the major menu, click System Tests.

Click the System Extensive Test tab.

Click Run when.


While the test is running, the time continuing to be and also test outcome for each component displays on the screen. The test can take 2 or even more hours to complete.


If a component fails a test, click Troubleshoot.

Follow the on-screen instructions to attempt to settle the trouble, and then click Yes.

If the problem is not readdressed, click Yes to call classiccomputers.info Customer classiccomputers.info.

Write dvery own or copy the faientice ID (24-digit code) and also product ID for once you contact classiccomputers.info Customer classiccomputers.info. The indevelopment is also available in Test Logs on the main menu.

If your computer is online, click NEXT to go to the classiccomputers.info Customer classiccomputers.info website.


If your computer is offline, usage your mobile device to shave the right to the gave QR Code and also accessibility classiccomputers.info Customer classiccomputers.info.


If the Extensive Test does not detect a hardware problem, run the Component Tests.


Running classiccomputers.info PC Hardware Diagnostics UEFI tests as soon as Windows doesn"t start


Test your computer system hardware through classiccomputers.info COMPUTER Hardware Diagnostics UEFI.



Running the classiccomputers.info COMPUTER Hardware Diagnostics UEFI Quick Test (about 4 minutes)

When Windows does not begin, begin the hardware diagnostics by running the Rapid Test. The Rapid Test is separated into a first pass and 2nd pass, with each pass running multiple tests.

Hold the power switch for at least 5 seconds to revolve off the computer.

Turn on the computer system and automatically push esc repetitively, about as soon as eextremely second. When the food selection appears, press the f2 vital.

Click Quick Test > Run once.


While the test is running, the time remaining and test result for each component display screens on the display.


If a component stops working a test, write dvery own the faientice ID (24-digit code) for as soon as you contact classiccomputers.info Customer classiccomputers.info. The indevelopment is also accessible in Test Logs on the main food selection.

If no test falls short, click Continue > Run as soon as to run the second Pass of the System Quick Test.


If a component falls short a test, compose dvery own the faiattract ID (24-digit code) for as soon as you call classiccomputers.info Customer classiccomputers.info. The information is additionally easily accessible in Test Logs on the main menu.


If no mechanism component fails, run the Extensive Test.


Running the classiccomputers.info PC Hardware Diagnostics UEFI Extensive Test (2 hrs or more)

Run the Extensive Test if no device component failed in the time of the Quick Test.

Hold the power button for at least five seconds to turn off the computer system.

Turn on the computer and also instantly press esc repeatedly, around when eincredibly second. When the menu appears, push the f2 vital.

On the classiccomputers.info COMPUTER Hardware Diagnostics (UEFI) main food selection, click System Tests > Extensive Test.

Click either Run when or Loop till error.


While the test is running, the time remaining and test result for each component display screens on the display screen.


If a component fails a test, compose dvery own the failure ID (24-digit code) for when you call classiccomputers.info Customer classiccomputers.info. The information is additionally available in Test Logs on the major food selection.


Getting classiccomputers.info utilizing the classiccomputers.info COMPUTER Hardware Diagnostics Failure ID code

If a test falls short, you deserve to use the provided QR code to call classiccomputers.info through indevelopment around the issue.

Click Contact classiccomputers.info on the test outcome display.


*

Read the classiccomputers.info classiccomputers.info Disclaimer, and also then click Yes.


A QR code screens.


*

Use your mobile tool to shave the right to the QR code.

Your mobile gadget opens the default internet internet browser and your Failure ID code is prefilled right into the area. Verify or complete the forced information, and then tap Continue to begin the assistance procedure.


*

Performing symptom tests in classiccomputers.info COMPUTER Hardware Diagnostics UEFI


Symptom tests use widespread problems to recognize the root cause of the problem.

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Note:

Symptom tests are not accessible in classiccomputers.info PC Hardware Diagnostics for Windows.


Hold the power button for at least 5 seconds to turn off the computer.

Turn on the computer system and also immediately press esc continuously, about once every second. When the food selection appears, push the f2 crucial.

On the classiccomputers.info COMPUTER Hardware Diagnostics UEFI menu, click Symptom Tests.

Find the symptom that ideal describes your computer system issue in the list. Type the equivalent number right into the area at the bottom of the display, and then press enter.


Wait while the tests run. An approximate time for each test displays on the Issue display.


Note:

You have the right to cancel a test at any type of time by pushing any kind of crucial.


Review the outcomes on the Test Logs display screen, and also then create down the test form and also faientice ID (24-digit code) for once you contact classiccomputers.info Customer classiccomputers.info.


Note:

Click Save Logs, and you can view the outcomes aobtain by clicking Test Logs on the primary menu.


Performing component tests in classiccomputers.info COMPUTER Hardware Diagnostics for Windows and classiccomputers.info COMPUTER Hardware Diagnostics UEFI


The component tests are supplied to manually choose and test the individual computer components.


Opening the Component Tests food selection in Windows


When Windows starts generally, use the adhering to instructions to open up the Component Tests food selection in Windows.

On the primary menu, click Component Tests.

Click the plus authorize next to each component to expand also the selection.


Your Component Tests food selection could be various, depending on the components mounted on your computer system.


Opening the Component Tests food selection when Windows will not start


When Windows won"t start, use the complying with instructions to open up the Component Tests menu.

Hold the power button for at least five seconds to rotate off the computer.

Turn on the computer system and immediately press esc consistently, about as soon as eextremely second. When the food selection appears, press the f2 essential.

On the main menu, click Component Tests.


The Component Tests food selection screens.

Your Component Tests food selection can be different, depending upon the components set up on your computer system.


Complete list of classiccomputers.info PC Hardware Diagnostics Component Tests


Select a Component Test and follow the on-display screen instructions.

If a component fails a test, perform the following:


Click Troubleshoot.

Follow the on-screen instructions to attempt to deal with the problem, and then click Yes.

If the problem is not readdressed, click Yes to call classiccomputers.info Customer classiccomputers.info.

Write dvery own or copy the faientice ID (24-digit code) and product ID for once you contact classiccomputers.info Customer classiccomputers.info. The information is likewise available in Test Logs on the main menu.

If your computer is virtual, click NEXT to go to the classiccomputers.info Customer classiccomputers.info website.

If your computer system is offline, usage your mobile gadget to sdeserve to the gave QR Code and accessibility classiccomputers.info Customer classiccomputers.info.


Processor Test: Rapid (10 second) test to make certain all the processors are functioning appropriately. Click Processor > Run as soon as.

Memory Tests: Tbelow are 3 different memory tests accessible. Start through the Quick Test (3 minutes or even more depending upon the amount of system memory). If the Rapid Test does not find a problem, run the Rapid Test (about 10 minutes). (This test is currently not available in the Windows variation of the hardware diagnostics.)

If the Fast Test does not discover a trouble, run the Extensive Test. You can run the test as soon as or collection it to loop until an error occurs.

Hard Drive/Storage Tests: Tright here are 6 difficult drive tests, and also they deserve to take from 10 minutes to more than two hours to finish.

Power Tests: Power tests include the Power Source Test, the AC Adapter Test, and also the Battery Test.


Power Source Test: This test checks that both the battery and the AC adapter are functioning appropriately.

To run the test, click Run when. The Power Source test time is 4 minutes. Battery Calibration time is 2 to 4 hrs.

AC Adapter Test: This interactive test determines if the AC power adapter is functioning properly. This test needs a great battery. classiccomputers.info recommends verifying that your computer can get power by connecting a known working AC adapter.

To run the test, click Run once. The test takes 2 minutes to run.

Battery Test: The Battery Test checks the battery and allows you to run calibration if required.

The Battery Check test time is 2 minutes. Battery Calibration time is 2 to 4 hrs.


Audio Test: The Audio Test checks that the audio playback gadget is functioning appropriately. During the test, a few music notes are played in sequence and then recurring. This test takes one minute to complete.

To run the test, click Audio > Run as soon as. Choose either the speakers or the headphones. When asked, enter the variety of notes you heard.

Bluetooth Module Test: This test checks that the Bluetooth module is properly detected and permitted for usage. (This test is currently not easily accessible in the Windows variation of the hardware diagnostics.)

To run the test, click Bluetooth Module > Run when.

Fan Test: Tright here are two fan tests available.


Fan Speed Test: This test checks that the fans are functioning appropriately by setting and verifying that the speed was collection properly. This test takes 2 to 10 minutes. To run this test, click Run once.

Fan Thermal Test: This test checks that your CPU fan is functioning effectively utilizing a temperature test. This test takes 320 seconds. To run this test, click Run once.


Fingerprint Reader Test: This interactive test checks the fingerprint reader. Throughout the test, you are prompted to swipe a finger over the fingerprint reader. (This test is currently not obtainable in the Windows variation of the hardware diagnostics.)

To run the test, click Fingerprint Reader > Run once.

Keyboard Test: This interenergetic test checks the keyboard. This test requires a key-board.

To run the test, click Keyboard > Run once.

The Keyboard Test time is 3 minutes.


Note:

Bluetooth devices are not presently sustained.


Mouse/Toucclassiccomputers.infoad Tests: This is composed of 2 tests, the Pointer Test and the Drag and Drop Test.

To run the tests, click Mouse/Toucclassiccomputers.infoad. Select the test you desire to run, and also then click Run as soon as. Follow the on-display instructions to finish the test.


Note:

Bluetooth devices are not currently sustained.


Network Test: Tright here are three tests.


Wired Network: This test checks the network-related controller. To run this test, affix to a network through a netoccupational cable. The test attempts to connumber the network-related controller utilizing DHCP and communicate via the DHCP server. This test takes 1 minute.

To run the test, click Wired Network > Run once.

Wireless Module: This test checks that the BIOS detects the wiremuch less module and also that it is permitted. This test takes 30 secs.

To run the test, click Wiremuch less Module > Run as soon as.

WWAN Module: This test checks that the BIOS detects the wiremuch less wide location network-related module and that it is permitted. This test takes 30 secs.

To run the test, click WWAN Module > Run when.


Optical Drive Tests: These tests include the Sequential Read Test, Random Read Test, and Write Read Compare Test.

To run the test, click Optical Drive. Select one of the tests, and also then click Run once. You need to insert a CD or DVD to complete this trial and error.

Each test takes 1 to 2 minutes to run.

Parallel Port Tests: This test allows you select numerous different parallel ports to test. If the test detects multiple ports, select which parallel port to test. (This test is presently not obtainable in the Windows version of the hardware diagnostics.)

Select among the complying with tests, and then click Run as soon as.


Parallel Port Control Register Check: This 1-minute test checks the parallel regulate registers.

Parallel Port Documents Register Check: This 1-minute test checks the parallel information registers.


Serial Port Tests: This test allows you choose a number of different parallel ports to test. If the test detects multiple ports, pick which serial port to test. (This test is presently not available in the Windows variation of the hardware diagnostics.)

Select among the following tests, and also then click Run as soon as.


Serial Port Register Check: This 1-minute test checks the serial port registers.

Serial Port External Loopago Check: This 1-minute interactive test checks the serial ports.


System Board Test: This test provides certain the components on the mechanism board are functioning appropriately. (This test is currently not accessible in the Windows version of the hardware diagnostics.)

To run the test, click System Board > Run once.

The System Board Test checks the complying with components:


PCI Device Check: Attempts to accessibility all PCI gadgets provided linked to the mechanism board.

Memory Check: Attempts to retrieve the complete memory size via the UEFI Boot Service. The test compares that worth to the total memory dimension from the SMBIOS table.

Video Memory Check: Attempts to detect onboard graphic gadgets and retrieval of video memory information. This includes the base attend to and video memory dimension.

Audio Check: Attempts to initialize the audio controller and also codec.

USB Check: Attempts to discover a USB Host Controller in the system.


The System Board Test takes 30 secs to finish.

Thunderbolt Test: This test checks for the presence of the Thunderbolt controller on the mechanism. (This test is presently not available in the Windows version of the hardware diagnostics.)

To run the test, click Thunderbolt > Run as soon as.

Touch Display Test: Rapid interenergetic test to determine if the touch display is functioning correctly. (This test is presently not accessible in the Windows version of the hardware diagnostics.)

To run the test, click Touch Display > Run once.

USB Port Test: This interactive test requires a linked outside USB gadget, choose a computer mouse, keyboard, or USB flash drive. (This test is presently not accessible in the Windows variation of the hardware diagnostics.)

Before running the test, make certain there are no USB devices associated to the port you desire to test.

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To start the test, click USB Port > Run as soon as, and then connect a USB gadget to the port you want to test.

Repeat the steps if you should test other USB ports on the computer.

Video Tests: This test includes three tests of the video hardware on your computer system.

To run the test, click Video, pick one of the adhering to tests, and also then click Run when.


Video Memory Fast Check: 3-minute video memory test

Video Memory Check: 20-minute memory test

Palette Check: 1-minute test of the 3 video color components. Follow the on-display instructions in the time of the test.


Webcamera Connection Test: This test initiates video streaming on the webcam. If the test detects multiple webcams, pick the webcamera you want to test. (This test is presently not easily accessible in the Windows version of the hardware diagnostics.)