Game of war keeps crashing

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Symptoms of the problem

When you begin or play any kind of among the games that is noted in the "Applies to" section, you endure one or more of the complying with symptoms:

The game crashes (stops responding)

The game closes unexpectedly

The computer restarts unexpectedly

The game window is reduced to the taskbar and also cannot be restored

In addition, you might receive the following error message after you receive the Gathering Exception Data dialog box:


The error message asks you to send the error report details to classiccomputers.info.

You watching: Game of war keeps crashing

To resolve this worry, use the complying with methods in the order in which they are presented.

Method 1: Check for the latest upday for the game

Downpack the latest updates for the game from their particular Internet sites:

Method 2: Restart the computer by using a clean startup procedure

When you start classiccomputers.info Windows, generally tbelow are numerous programs that start instantly and also run in the background that may interfere via the game. These programs might encompass antivirus and also system utility programs. When you perdevelop a clean startup procedure, you proccasion these programs from beginning automatically.To restart the computer system by utilizing a clean startup procedure, click the following post number to watch the short article in the classiccomputers.info Knowledge Base:For more information or to watch actions for various other operating devices, click the adhering to post number to watch the short article in the classiccomputers.info Knowledge Base:

331796 Percreate a Clean Startup to recognize whether background programs are interfering through your games or programs If the worry continues to happen, go to the next technique.

Method 3: Create a new user account

Follow these steps for your version of Windows.

Windows 7 or Windows Vista

Tip 1: Open User Accounts

Click Start, type Control nusrmgr.cpl in the Start Search box, and then push ENTER.

Click User Accounts.

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 If you are prompted for an administrator password or for a confirmation, kind the password, or provide confirmation.

Step 2: Add a brand-new user

On the Users tab, clickAdd.

Type a name for your user account, type your full name, and also then kind a description for your account.

If the computer is erected as part of a client/server netoccupational, kind the domain name, and also then click Next.Keep in mind If the computer system is set up as an individual computer system without a netjob-related or in a peer-to-peer netoccupational, you execute not need to carry out a doprimary name.

Type a user password, and then type the user password aacquire to confirm it.Important Passwords are case-sensitive. For example, “MyPassword” and “mypassword” are treated as different passwords.

Click Next.

Select the level of access for your user account, and then click Finish.Keep in mind Some games call for a user account that has administrator-level access to run.

Windows XP Home Edition

Click Start, click Control Panel, and also then click User Accounts.

In the Pick a task list, clickCreate a new account.

Type the name that you want to usage for the account, and then click Next.

Select the account kind that you want, and also then clickCreate Account.Keep in mind Some games call for a user account that offers the administrator account type to run.

Windows XP Professional Edition

Tip 1: Open User AccountsTo open up User Accounts, click Start, click Run, form Control nusrmgr.cpl in the Open box, and then click OK.Step 2: Add a new user

On the Users tab, clickAdd.

Type a name for your user account, form your full name, and form a summary for your account.

If the computer is erected as part of a client/server network-related, kind the domajor name, and then click Next.Note If the computer system is erected as an individual computer without a network or in a peer-to-peer network, you perform not need to administer a doprimary name.

Type a user password, and also then form the user password aacquire to confirm it.Important Passwords are case-sensitive. For instance, “MyPassword” and “mypassword” are treated as different passwords.

Click Next.

Select the level of access for your user account, and also then click Finish.Keep in mind Some games need a user account that has administrator-level accessibility to run.

If the problem continues to take place, go to the next approach.

More information

If creating a new user account fixes the problem, authorize out of this brand-new user account, and also then authorize in to your usual user account to watch whether the difficulty reshows up tbelow. If tbelow is still a problem in your usual user account, you might desire to use the Fix It switch in the complying with article to regain the default security settings in this account. Then examine whether that fixes the difficulty. Otherwise you should relocate your data from the account that has actually the difficulty into the user account that you simply created so that you can accessibility it as soon as you usage the brand-new user account.

313222 How execute I restore security settings to the default settings? For more information about how to copy information to your brand-new user profile when you are using Windows XP, click the adhering to short article number to see the short article in the classiccomputers.info Knowledge Base:

811151 How to copy information from a corrupted user profile to a brand-new profile in Windows XP For even more indevelopment about just how to copy data to your brand-new user profile once you are using Windows Vista, click the complying with topic title to see the topic in Windows Aid and also How-to:

Fix a corrupted user profileIf the concern proceeds to take place, go to the next technique.

Method 4: Change the compatibility setting

Note This method may not job-related for newer games that need progressed features.

Right-click the game icon, and also then click Properties.

Click the Compatibility tab.

Click to pick the Run this regimen in compatibility mode for inspect box, and also then select Windows 98/Windows Me from the list.

Click OK.

If the concern continues to happen, go to the next approach.

Method 5: Update the video driver

Contact the manufacturer of the video adapter for information around how to achieve and also install the latest variation of the video driver for your video adapter. To watch whether applicable driver updates are accessible, visit the adhering to classiccomputers.info Windows Update Net site:

http://upday.classiccomputers.info.comClick Play to check out this streaming media demonstration.For indevelopment around your hardware manufacturer, visit the complying with Net site:

http://assistance.classiccomputers.info.com/gp/vendors/en-us classiccomputers.info gives third-party contact information to aid you uncover technical classiccomputers.info. This call indevelopment may readjust without notice. classiccomputers.info does not guarantee the accuracy of this third-party contact indevelopment. To recognize the name and the manufacturer of your video adapter, follow these measures for your version of Windows.

Windows 7 or Windows Vista

Click Start, kind dxdiag in the Start Search box, and also then press ENTER.

Click the Display tab.

Under Device, look forName and Manufacturer.

Click Exit.

Windows XP

Click Start, click Run, form dxdiag in the Open box, and also then click OK.

Click the Display tab.

Under Device, look forName and Manufacturer.

Click Exit.

Click Play to watch this streaming media demonstration.If the issue proceeds to occur, go to the next technique.

Method 6: Temporarily disable the sound card in Windows

To temporarily disable the sound card, follow the steps for your variation of Windows.

Windows 7 or Windows Vista

Click Start, kind device manager in the Start Search box, and then press ENTER.

Right-click the driver that you want to disable.

Click Disable, and then click Yes.

Click OK.

Restart Windows, and also then test the game.

Windows XP

Click Start, click Run, type device.cpl in the Open box, and then click OK.

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Click the Hardware tab, and then clickDevice Manager.

Double-click Sound, Video and also Video Game Controllers.

Double-click the sound card.

Under Device Usage, click Do Not Use This Device (Disable).

Rebegin Windows, and then test the game.

If the concern continues to occur, go to the following technique.

Method 7: Reduce sound acceleration

Windows XP

Click Start, click Run, type dxdiag in the Open box, and also then click OK.

On the Sound tab, in the DirectX Features section, readjust the Hardware Sound Acceleration Level to Basic acceleration.

Click Exit.

Click Play to view this streaming media demonstration.If the worry proceeds to occur, go to the following technique.

Method 8: Downfill and install the most current variation of DirectX

Click Downpack the latest DirectX.

Click Continue, and then click Download.

Follow the directions to install the latest version of DirectX.

If the issue proceeds to happen, go to the following strategy.

Method 9: Upday the sound driver

Contact the manufacturer of the sound card to ask about exactly how to achieve and also install the latest variation of the sound driver for the sound card or visit the Windows Upday site to look for applicable vehicle drivers. (See Method 5 for contact indevelopment.)To recognize the name and also manufacturer of your sound card, follow the measures for your variation of Windows.

Windows 7 or Windows Vista

Click Start, kind dxdiag in the Start Search box, and then press ENTER.

Click the Sound tab.

Under Device, look forName. Under Drivers, look for Provider.

Click Exit.

Windows XP

Click Start, click Run, kind dxdiag in the Open box, and then click OK.

Click the Sound tab.

Under Device, look forName. Under Driver, look forProvider.

Click Exit.

Click Play to check out this streaming media demonstration.If the problem proceeds to occur, go to the following approach.

Method 10: Remove and also then reinstall the game

Step1: Percreate a clean startup of Windows

Follow the steps in Method 2 to perdevelop a clean startup of Windows. Then proceed to action 2.

Step 2: Remove and then reinstall the game

To remove and then reinstall the game, follow the steps for your version of Windows.Windows 7 or Windows Vista

Click Start, type programs and also functions in the Start Search box, and also then push ENTER.

In the list of installed programs, click the classiccomputers.info game that you desire to rerelocate, and then clickUninstall.

Follow the instructions to finish the removal process.

Insert the game CD into the CD or DVD drive.

Follow the instructions to complete the installation procedure.

If the Setup routine does not begin instantly, follow these steps:

Click Start, typedrive:setup.exe in the Start Search box, and then push ENTER.Keep in mind In this example, drive represents the drive letter of the CD or DVD drive.

Follow the instructions that show up on the display screen to complete the installation process.

Windows XP

Click Start, suggest toSettings, and then click Control Panel.

Double-click Add or Rerelocate Programs.

In the list of set up programs, double-click the classiccomputers.info game that you desire to rerelocate, and then clickUninstall or click Change/Remove.

Follow the instructions to finish the removal process.

Insert the game CD into the CD or DVD drive.

Follow the instructions to complete the installation process.

If the Setup routine does not begin instantly, follow these steps:

Click Start, clickRun, typedrive:setup.exe in the Open box, and also then click OK.In this instance, drive is the drive letter of the CD or DVD drive.

Follow the instructions to finish the installation procedure.

If the problem continues to take place, go to the following method.

Method 11: Check Systems Center for your game

At the Games for Windows Equipment Center you deserve to uncover options for a lot of common concerns. These remedies let you execute the following:

Look up height product issues, error messages, and troubleshooting tips

Find product aid from a discussion team or from a classiccomputers.info professional

Find technological product call information, such as telephone numbers and e-mail addresses

http://classiccomputers.info/gamesIf the problem continues to take place, go to the following strategy.

Method 12 - Windows XP only: Adsimply graphics hardware acceleration

Click Start, click Run, form desk.cpl in the Open box, and also then click OK.

On the Settings tab, click Advanced.

Click the Troubleshoot tab.

Move the Hardware Acceleration slider 2 notches to the left of Full to the Disable all cursor and progressed illustration accelerations setting.

Click OK , and also then click OK again.

Test the game.

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If the issue proceeds to take place, go to the next approach.

Method 13: Sdeserve to the computer system for viruses

The game may close, generate an error, or crash in the time of begin or throughout play if your computer is infected by a virus.Important If you currently have actually antivirus software application set up, update your antivirus regimen by installing the latest signature papers before you scan your computer system for viroffers. Many companies that create antivirus software program release a brand-new signature file each month. After you obtain the latest signature records, sdeserve to your computer. For help obtaining the antivirus signature papers, call the antivirus software program manufacturer.If you do not have antivirus software program mounted, to view a list of antivirus software application sellers, click the adhering to write-up number watch the article in the classiccomputers.info Knowledge Base:

49500 List of antivirus software program vendors If you have actually cleaned your computer system of viruses, follow Method 10 remove and also then reinstall the game.If the worry continues to occur, go to the next technique.

Method 14: Remove spyware and various other undesirable software

To learn even more about the symptoms of spyware and also other unwanted software application, around how to rerelocate spyware, and also about exactly how you have the right to help protect your computer, visit the following classiccomputers.info Internet site:

http://www.classiccomputers.info.com/protect/computer/spyware/default.mspxTo run a scan for unwanted software in Windows 7 or in Windows Vista, follow these steps:

Click Start, and then click All Programs.

Click Windows Defender.

Click the down arrowhead next to Scan, and then click Full Scan.

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If you have actually cleaned undesirable software program from the computer system, follow Method 10 to remove and then reinstall the game.

Next off procedures

If you require more aid, visit the classiccomputers.info Customer classiccomputers.info Services Internet site to uncover other solutions. This Internet site offers the following services: